I’ll give them an additional star for their tech Support. You have to upgrade to get rid of the bugs hopefully, and 3. Bugs in the old version are ignored after that year, 2. There are necessary options buried in all sorts of places, numerous glitches and bugs, and operational “who designed this? My impression is that TechSmith is committed to releasing a new version every year. But trying to get it to work as expected is a nightmare. Oh, yeah, it’s powerful, can do all sorts of things my freeware version doesn’t. Then I recently upgraded to What a hot mess this year’s product is. Foolish mortal! So I’ve been using for about a year, and gritted my teeth sometimes to make it work. I’d followed it over the years, and thought, why not? Try it again. Two weeks after I bought it, they brought out a new version. It was, at the time, the best screen capture I’d encountered, and I needed it for my job. Months after the version was released, there has been no solution forthcoming. Upon contacting TechSmith for help, I was told that there are no technical development people available for help The best and only help you can now get is available from Customer Support level employees. The product worked and I saw steady improvement over the years Snagit arrived when anticipated, after I had paid for my subscription for support and free updates. I’ve used Snagit for four years without any interaction with their support system. This is an unexpected turn for TechSmith. This new version is plagued by bad product development and lack of support.

Pay more and receive a program that works. No program code was sent and the link will not open. Purchased it through this program for personal use. I have used snagit professionally for years. There was a problem filtering reviews right now. Learn more how customers reviews work on Amazon. How customer reviews and ratings work Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Create Visual Instructions Create custom how-to guides, tutorials, and quick videos right within Snagit. Add Your Explanation Mark up your screenshots, or talk through a process and answer questions with a quick video.

Is there a free version of snagit